Privacy Policy
Effective Date:
July 7, 2025
01.
Overview
Welcome to AIA Circle. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable regulations.
02.
Data Controller
The data controller responsible for your information is:
AIA Orbis FZ-LLC Business Bay, Dubai Dubai, United Arab Emirates semih@aiaorbis.ai
03.
Data We Collect
We may collect the following types of personal data when you use our website or interact with our services:
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Identification Data: Name, email address, phone number.
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Technical Data: IP address, browser type, device information, cookies.
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Behavioral Data: Site usage, interaction logs, preferences.
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Communication Data: Support messages, feedback, correspondence.
We do not collect sensitive personal data (e.g., biometrics, religion, health data) without explicit consent and lawful justification.
04.
Purpose of Data Collection
We process your data for the following purposes:
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To provide access to our services and features.
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To respond to inquiries and support requests.
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To improve our platform, UX, and performance.
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To ensure site security, fraud prevention, and legal compliance.
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To send updates or marketing materials (only with your opt-in consent).
05.
Legal Basis for Processing
We process your personal data under the following legal bases:
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Your explicit consent (Article 5, PDPL).
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Fulfillment of a contractual obligation.
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Compliance with legal obligations.
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Pursuit of our legitimate interests, provided they do not override your rights.
06.
Cookies and Tracking Technologies
We use cookies and analytics tools to enhance user experience. By using the website, you consent to the placement and use of cookies. You can manage cookie settings in your browser at any time.
07.
Data Sharing and Transfers
We may share your data with:
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Service providers under strict confidentiality obligations.
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Governmental or legal authorities, if required by law.
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Partners or subsidiaries, only with equivalent data protection practices.
Cross-border transfers will only occur to jurisdictions with adequate protection standards, or with data transfer agreements in place, in compliance with Article 22 of the PDPL.
08.
Data Retention
We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by applicable law. When no longer needed, data is securely deleted or anonymized.
09.
Data Subject Rights (Under UAE Law)
You have the right to:
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Access your personal data.
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Request correction or deletion.
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Object to processing or withdraw consent.
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Request data portability.
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File a complaint with the UAE Data Office.
Requests can be submitted via support@aiaorbis.ai. We will respond within the legally mandated timeframe.
10.
Data Security
We implement technical and organizational safeguards, including encryption, access controls, and regular audits, to protect your data against unauthorized access, loss, or misuse.
11.
Changes to This Policy
We may update this policy periodically to reflect legal, technical, or operational changes. You will be notified of material updates via email or prominent notice on our site.
12.
Contact
For questions or to exercise your rights, contact:
Privacy Office – AIA Orbis FZ-LLC Business Bay, Dubai Dubai, United Arab Emirates semih@aiaorbis.ai